Privacy Policy

Industrial Facades Ltd

Effective Date: 25.02.2026

Industrial Facades Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.industrialfacadesltd.com, contact us, or use our services.

1. Who We Are

Industrial Facades Ltd is a construction company specialising in industrial and commercial façade, cladding, and roofing systems.

Data Controller:

For data protection purposes, Industrial Facades Ltd acts as the Data Controller.

2. Personal Data We Collect

A. Information You Provide

Full name
Company name
Job title
Email address
Telephone number
Project details
Tender documents
Marketing preferences

B. Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type and version
Device type
Pages visited
Time and date of visit
Referring URLs

This information is collected through cookies and analytics tools.

3. How We Use Your Personal Data

We process your data to:

Respond to enquiries and quotation requests
Manage projects and contracts
Communicate with clients and suppliers
Maintain records for legal and accounting purposes
Improve website functionality and performance
Send marketing communications (where consent has been given)

4. Legal Basis for Processing (GDPR)

We rely on the following lawful bases:

Contractual necessity – to perform services or respond to tender requests
Legitimate interests – to operate and improve our business
Legal obligation – for tax, accounting, and regulatory compliance
Consent – for email marketing and non-essential cookies

You may withdraw consent at any time.

5. Email Marketing

If you subscribe to our updates or provide consent, we may send you:

Company news
Project updates
Industry insights
Promotional communications

We use a secure email marketing platform to manage communications.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

We will not send marketing emails without lawful consent where required.

6. CRM Systems

We use Customer Relationship Management (CRM) systems to:

Store client and prospect contact details
Track enquiries and quotations
Manage project communications
Maintain business records

Our CRM providers process personal data under contractual agreements ensuring GDPR compliance and appropriate data security measures.

7. Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect:

IP address (anonymised where applicable)
Device information
Pages visited
User behaviour on the website

This data helps us improve website performance and user experience.

Google may process data on servers outside the UK/EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are in place.

You can opt out of Google Analytics by:

Adjusting your cookie preferences
Using Google’s browser opt-out tools

8. Data Sharing

We may share personal data with:

IT and hosting providers
CRM and email marketing providers
Professional advisers (accountants, legal advisers)
Subcontractors where necessary for project delivery
Government or regulatory authorities when legally required

We do not sell personal data.

9. International Transfers

If personal data is transferred outside the UK or EEA, we ensure adequate safeguards are in place in compliance with GDPR requirements.

10. Data Retention

We retain personal data only for as long as necessary to:

Deliver services
Meet contractual obligations
Comply with legal and tax requirements

Financial and project records are generally retained for 6–7 years in line with UK legal obligations.

11. Your Rights Under GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:

12. Cookies

Our website uses essential and non-essential cookies.

Non-essential cookies (including analytics) are only placed with your consent. You can manage your cookie preferences through our cookie banner or browser settings.

13. Data Security

We implement appropriate technical and organisational measures to safeguard personal data, including:

Secure servers
Access controls
Encryption where appropriate
Confidentiality agreements

14. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at www.industrialfacadesltd.com.

Optional (Recommended for Stronger Compliance)

To make this fully robust for a UK construction company, I recommend also adding:

A separate Cookie Policy
A Data Processing Agreement (DPA) with your CRM & email provider
A Website Cookie Consent Banner (required under UK PECR regulations)

If you tell me which CRM and email platform you use (e.g., HubSpot, Mailchimp, Salesforce), I can tighten this further to reflect their specific compliance framework.